We'll proactively manage your IT infrastructure around the clock, so you don't have to. By choosing Synergy Technology Solutions for your IT outsourcing needs, you're getting customer service that caters to your specific requirements. Synergy technicians can be used to supplement your existing IT support staff, or take full control of administering and managing your network. It's like having a complete support staff at a fraction of the cost of hiring full-time personnel.
Our Hourly Support Services plans give you access to the entire Synergy team to proactively support your network, all for an hourly rate that fits your budget.
Our Hourly Support Services plans include the following features: |
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Block hours to be used towards pro-active maintenance, support, administration, troubleshooting, documentation, and project work. |
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Experienced, certified engineers that can manage all aspects of your network, from servers and desktops to firewall's and internetworking devices. |
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Dedicated IT Purchaser for providing hardware and software quotes, inventorying software licenses, and tracking software subscription renewals. |
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- Dedicated Help Desk that can be accessed via email, Web, or phone.
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Guaranteed response times. |
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- No additional charge for access to any member of our team.
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Full documentation of your network, including network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information, etc. |
Our Managed Services plans provide everything you need to monitor, maintain, support, and administer your network 24 hours a day, 7 days a week, 365 days a year, for a fixed, predictable monthly fee.
Our Managed Services plans include the following features: |
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24x7 continuous monitoring of your servers, desktops, and networking devices, including: |
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Connectivity monitoring
Performance and predictive failure monitoring
Event log monitoring
Patch-level monitoring
System change monitoring
APC UPS monitoring services
Firewall availability and performance monitoring
Antivirus monitoring
Intrusion detection monitoring
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Automatic alerts to our IT support team when a problem is detected, allowing us to prevent most problems from affecting your organization’s productivity. |
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Experienced, certified engineers that can manage all aspects of your network, from servers and desktops to firewall's and internetworking devices. |
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Dedicated IT Purchaser for providing hardware and software quotes, inventorying software licenses, and tracking software subscription renewals. |
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- Dedicated Help Desk that can be accessed via email, Web, or phone 24x7x365 on-call availability.
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No additional charge for emergencies that affect the entire organization. |
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Full documentation of your network, including network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information, etc. |
Our team of certified IT professionals can help you build a new network or redesign an existing one. We combine theoretical design knowledge, industry best practices, and practical implementation experience to create secure, scalable, and reliable network infrastructures.
Our Network Design and Installation Solutions include: |
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Full service network analysis, design, installation, maintenance, optimization, and expansion |
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Local Area Networks up to Gigabit Ethernet speeds |
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Wireless LAN and Internet access solutions |
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Complete messaging and collaborative workgroup solutions for email, fax, calendaring, scheduling, reporting, and document management, specializing in Microsoft Exchange Server and Outlook |
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Complete Wide Area Network solutions, including site-to-site links, remote access, and Virtual Private Networks |
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- Comprehensive network security solutions, including:
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Security audits and policy reviews
Firewall installation and maintenance
Automated data backup
Enterprise-wide anti-virus protection
SPAM filtering solutions
Anti-spyware solutions
Disaster Recovery planning
Authorized resellers of most major hardware and software manufacturers.
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Authorized resellers of most major hardware and software manufacturers. |
Increase efficiency. Reduce response time. Provide needed business information to your employees, customers and suppliers in real time - virtually anywhere they are. Wireless technologies can increase productivity inside and outside of the office, and deliver a rapid return on investment
When Cabling is not an Option |
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When cabling is not a cost-effective network solution, or where mobility is the primary concern, our IT professionals can design a cost-effective wireless LAN solution to meet any requirement. A wireless LAN is a mobile, scalable, secure, and cost-effective network solution. It provides network access from anywhere in, or on a customer's premises, including a warehouse, yard, or office. It can also allow the connection of a remote building in a campus environment without the high cost of trenching and cabling. And we can eliminate cabling costs to accommodate new or moving employees. A wireless LAN uses a secure wireless link without the expense of cables, switches, and routers. |
Synergy Technology Solutions helps your organization make sure that your network infrastructure meets all the required standards.
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Expertise It is easy to underestimate the expertise needed when getting your data cabling infrastructure in place. In order to maintain optimum network speeds, cable needs to be pulled properly. If the cable is stressed, if it is poorly fastened above the ceiling, or improperly connected at the ends, speeds can suffer. The wrong type of cable or hanging cables improperly can leave you in violation of building and safety codes. Don't risk substandard installations, instead rely on our expertise to make sure your cabling is done properly and up to code. |
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Category 5 and Cat 5e Data Cabling For years the reliable standard has been Cat 5 or the newer Category 5e computer network cabling. Our trained professionals ensure that the cabling is up to standard and surpasses the requirements for your computer network to function properly |
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